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Cookies
   
     Cookies are a type of data that an internet application can send to an individual's computer; this cookie is then temporarily placed on the memory of the visitor's computer. The cookie is passed back and forth between the internet browser and the application as long as the user uses the application. The New Jersey Department Of Labor uses cookies for security purposes.
 
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Managing Cookies in Windows Explorer
      
  Select Privacy tab
1.   Open 'Windows Explorer'
2.   Select "Internet Options" from the Tools menu.
   
3.  
   
4.   Select on [Advanced] Button
5.   Manage Cookies on this window. Follow the instructions of the window to change the settings
6.   Select [OK] Button to close the Windows
   
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Managing Cookies in a Mozilla Fire Fox
      
 
1.   Select on Tools, then Options
   
2.   Select the Privacy icon in the left-hand panel
   
3.   Use the Cookies pane to manage cookies
   
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Enable javaScript - Microsoft Internet Explorer 5.x and 6.x (Windows)
   
    
1.   In the Tools menu, Select [Internet Options].
   
2.   Select the [Security] tab.
   
3.   Select [Custom level] to open the Security Settings dialog box.
4.   Under Scripting | Active Scripting, select the [Enabled] option.
   
5.   Select [OK] to close the Security Settings dialog box.
6.   Select [OK]
 
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Enable javaScript - Microsoft Internet Explorer 5.x (Macintosh)
   
    
1.   From the Macintosh file menu, select Explorer and then Preferences.
2.   From the Web Browser menu options, select Java.
3.   From the Java Options, Select the checkbox next to Enable Java.
4.   Scroll through the options menu until you see the Receiving Files option.
 
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Enable javaScript - Netscape 8.x (Windows)
   
    
1.   Open Netscape and Select Options from the Tools menu.
   
2.   Select the Site Controls icon on the left panel.
   
3.   In the right panel that says Web Features Check the Enable javaScript checkbox
4.   Select once to select the Enable javaScript checkbox
5.   Select the [OK] button.
6.   Select & Select on the "Reload" button on your Netscape browser.
 
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Enable javaScript - Netscape Navigator/Communicator 8.x (Macintosh)
   
    
1.   From the Edit menu (Windows) or Netscape menu (Macintosh), select Preferences.
2.   From the Category menu, Select open the Privacy & Security category.
3.   To enable Java the checkbox beside Enable Java must be checked
4.   To enable javaScript Select Scripts & Plug-ins.
5.   Locate the Enable javaScript section of the window and Select the checkbox next to Navigator.
6.   Select [OK] to apply changes and close the Preferences dialog.
 
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Configuring Security Settings in Netscape
   
 
1.   Open the Tools menu and choose Options.
2.   Under the Advanced menu Select the Security category.
   
3.   Select the [OK] button to save your new settings.
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Managing Security Settings in Internet Explorer
   
 
1.   Select Tools Internet Options.
2.   Choose Privacy Tab and follow the instructions on the window to manage the security settings
   
3.   Select the [OK] button to save your new settings.
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How Do I choose An Online ID?
  The Online ID should represent a name that you are most likely to remember. It may be a combination of your first and last name, or nickname that is unique to you. For Example: Smith1984 or JillAnderson68.
   
  Guidelines for Online ID:
   
 
  • Online ID cannot be more than 25 characters in length.
  • Online ID must not have any spaces.
  • Do not use your password as your Online ID.
  • The use of special characters are not allowed, such as &%!@#*$.
  • Minimum length should be 7 alpha numeric characters.
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Password Guidelines
   

You should choose a password that you can remember.
Do not choose a password that somebody other than you can easily guess like your name and date birth or word password itself.

   
 
  • Password can be a combination of any keyboard characters.
  • Password must be minimum of 8 keyboard characters.
  • Password should not be any data that is already entered in plain text in the User registration page.
  • Password is case sensitive.
  • Restricted password repository will be used to restrict users from entering common words as password.
  • Password will not expire. But, can be changed.
  • If you already have an Online account with us, and you want to change the password, the new password cannot be the same as the last 4 passwords you have previously used.
  • No spaces are allowed in password.
  • No non keyboard characters are allowed.
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Sign In Guidelines
   
     To Sign In, please enter your Online ID and password. Using your pointing device (Mouse) ,
Select Sign In. You may also press the Enter key on your keyboard after entering the correct password.

If you don't remember your Online ID select the Forgot Online ID to obtain your Online ID.
If you forgot your password, select the Forgot Password to reset your password.

 
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Choose Role
   
    
This depends on what services you are trying to use. Please read the explanations of the following roles below:

Claimant If you are trying to file for Unemployment Insurance for New Jersey, you should select this role.

Employer If you are a New Jersey based employer, you should select this role.

Employer Agent If you are an employee of a New Jersey based employer, or you are the agent for a New Jersey based employer, you should select this role. The NJ-based employer can add you to their account after you register in this role.
 
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Search Online ID By Telephone
   
    
  • Select Forgot Online ID on the Sign In Page.
  • Select More Search Options on Search for Online ID page
  • Select I have a Telephone Number on Search for Online ID page
  • Select Next page
  • Enter the Telephone Number that you gave us when you opened your Online account with us.
  • Select Next
  • If your account is found in our system, System will ask your security questions that you have answered when you opened an Online account with us.
  • Provide answers to the Security Questions
  • Select Next
  • Your account will be deactivated after three failed attempts to answer the security questions correctly.
  • If you gave answers to the security questions correctly, your Online ID will be displayed to you.
  • Enter the correct password to sign into the system.
 
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Search Online ID By Social Security Number
   
    
  • Select Forgot Online ID on the Sign In Page.
  • Select More Search Options on Search for Online ID page
  • Select I have a Social Security Number on Search for Online ID page
  • Select Next page
  • Enter the Social Security Number and the Date Of Birth that you gave us when you opened your Online account with us.
  • Select Next
  • If your account is found in our system, System will ask your security questions that you have answered when you opened an Online account with us.
  • Provide answers to the Security Questions
  • Select Next
  • Your account will be deactivated after three failed attempts to answer the security questions correctly.
  • If you gave answers to the security questions correctly, your Online ID will be displayed to you.
  • Enter the correct password to sign into the system.
 
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Search Online ID By Email
   
     If you forgot your Online ID, you can search for your Online ID, using your email address that you gave us when you created an Online account with us.

If you have not given us an email address when you opened the account ,
please select More Search Options to search your user id using:

1. Social Security Number and Date of Birth
2. The Telephone Number you gave us while opening your Online account with us.

 
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Search Online ID By Federal Identification Number /PIN
   
    
  • Select Forgot Online ID on the Sign In Page.
  • Select More Search Options on Search for Online ID page
  • Select I have a Federal Identification Number (FEIN) on Search for Online ID page
  • Select Next page
  • Enter the Federal Identification Number and the PIN that you gave us when you opened your Online account with us.
  • Select Next
  • If your account is found in our system, your Online ID will be displayed to you.
  • Enter the correct password to sign into the system.
 
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Forgot Password
   
     Password and Online ID are used to Sign In to access New Jersey Department Of Labor internet application services.

If you already have an Online account with us and do not remember your password, you can reset your password.

You must be on the Sign In page to begin the process of resetting your password. The Sign In page can be accessed by Selecting the Sign In link in the top right

Select Forgot Password and follow instructions to reset your password

 
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View Profile
   
     Users can view the user account profile from the view profile page. This page is not directly accessible to the user from the login page. Select "View account profile" link on the application you have logged into to view the profile.
Alternatively, you can also directly access the profile page through accessing web address: https://lwdsso.dol.state.nj.us/amprofile through your browser.
 
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Modify Profile
   
     Users can modify the user account profile from the modify profile page. This page is not directly accessible to the user from the login page. Select "View account profile" link on the application you have logged into to view the profile.
Alternatively, you can also directly access the profile page through accessing web address: https://lwdsso.dol.state.nj.us/amprofile through your browser. Not all registered fields can be modified. You are allowed to change your First Name, Last Name, security questions and password only. To make changes to your
Social Security Number or Date Of Birth, please contact us to talk to an Agent

 
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Change Password
   
    
  • In the User Profile application, select Change Password.
  • This will initialize the Change password mode of the Profile.
  • Place the Edit cursor on the field labeled Password and make necessary changes to the field data.
  • You will have to confirm the password that you have entered in the previous field in the following field.
  • Select Submit to save your changes.
 
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Change Security Questions
   
     Users can modify the security question(s) using the account profile on the modify profile page. This page is not directly accessible to the user from the login page. Select "View account profile" link on the application you have logged into to view the profile.
Alternatively, you can also directly access the profile page through accessing web address: https://lwdsso.dol.state.nj.us/amprofile through your browser.
 
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Change First Name
   
    
  • In the User Profile application, select Modify Profile
  • This will initialize the Edit mode of the Profile.
  • Place the Edit cursor on the field labeled First Name and make necessary changes to the field data.
  • Select Submit to save your changes.
 
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Change Last Name
   
    
  • In the User Profile application, select Modify Profile
  • This will initialize the Edit mode of the Profile.
  • Place the Edit cursor on the field labeled Last Name and make necessary changes to the field data.
  • Select Submit to save your changes.
 
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Change Middle Name
   
    
  • In the User Profile application, select Modify Profile.
  • This will initialize the Edit mode of the Profile.
  • Place the Edit cursor on the field labeled Middle Name and make necessary changes to the field data.
  • Select Submit to save your changes.
 
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Change Email
   
     Users can modify the Email address from the account profile on the modify profile page. This page is not directly accessible to the user from the login page. Select "View account profile" link on the application you have logged into to view the profile. Select Modify to bring up modify profile page. Make necessary changes to the required fields and select submit to save the changes.
Alternatively, you can also directly access the profile page through accessing web address: https://lwdsso.dol.state.nj.us/amprofile through your browser. .
 
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Change Telephone Number
   
     Users can modify the Telephone Number from the account profile on the modify profile page. This page is not directly accessible to the user from the login page. Select "View account profile" link on the application you have logged into to view the profile. Select "Modify" to bring up modify profile page. Make necessary changes to the required fields and select submit to save the changes.
Alternatively, you can also directly access the profile page through accessing web address: https://lwdsso.dol.state.nj.us/amprofile through your browser.
 
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Minimum Password
   
     This is the security standard that this website uses to ensure that your data and identity are protected.
 
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Password Alpha Numeric
   
     This is the security standard that this website uses to ensure that your data and identity are protected. Passwords also should be alphanumeric because they offer better security and are harder to guess.
 
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Online Account
   
    

Online account is your internet account with us.

This account can be used to access various internet application services provided by The New Jersey Department Of Labor

To create an Online account, using your computer mouse , select on First Time User? Click Here button. You may also use the Tab key on your keyboard to access this button and press the Enter Key.

You will then be directed to a User Account Registration page. After completion of the registration, you will create a one time Online ID and password.

Always Use this Online ID and password to access our application services.

There is no need to obtain a new Online ID and password every time you visit this website.

 
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Online ID
   
    

Online ID is the 8 to 35 Character Identifier (ID) that was created by you while creating the Online Account. This ID is unique to our system for each account held by us.

This ID is paired with password. Enter the Online ID and password you have created to Sign In to access our application services.

 
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Changing Online Account passwords
   
     To change the Online account password; using Tab key,
navigate to Change Password button and press this button using
Enter Key on the Sign In / Log In page .
You may also use the pointing device (Mouse) to click on this button.

On the password change page, enter your Online ID and existing
password followed by the new password you want it to be changed to.

Passwords fields are confirmed twice. Please make sure that new password
is same in both the password and confirm password fields on the form.

 
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What is a Role?
   
     The New Jersey Department Of Labor has several internet application services.
Role is permission to access these application services. Such permission are also called as Authorization.

Under normal internet application service flow, the Role is assigned by the application service when you try to access the service.
However, there could be cases, where you as a beneficiary of the service have to choose a role yourself.

When you are trying to obtain an Online ID, if you end up on this role selection Page,
please select an appropriate role based on the service you like to obtain from us.

There is no need to register again if you have registered with us in a role.
Please see "How to add more Roles to my profile?"

Your role depends on what services you are trying to use. Please read the explanations of the following roles below:

  • Claimant: If you are trying to file for Unemployment Insurance for New Jersey, you should select this role.
  • Job Seeker: If you are looking for employment in the State of New Jersey, you should select this role.
  • Student: If you are a student attending school, you should select this role.
  • Employer: If you are a New Jersey based employer, you should select this role.
  • Employer Agent: If you are the agent for a New Jersey based employer, you should select this role. The NJ-based employer can add you to their account after you register in this role.
  • Workers Compensation: If you are an attorney or an employee at attoneys' office who has been issued a Personal Identification Number for using Courts Online application, please select this role. .
 
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What is a Claimant?
   
    

Claimant is a type of service user.

New Jersey Department of Labor provides several application services, that serves different types of internet application service user community.

Claimant is one such user community that will have access to internet application services like filing for Unemployment Insurance claim, Disability claim , Family Leave Insurance etc.

 
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About Social Security Number and Date Of Birth
   
    

Social Security Number and Date Of Birth uniquely identifies a person who access certain internet application services of
New Jersey Department Of Labor

If you are being asked for your Social Security Number, you have tried to access an internet application service that requires us to identify you before we render you any services.

We use encrypted communication called Secured Socket Layer (SSL over HTTP) between client browser and our servers for transmission of data between your computer and our server.
This eliminates your personal data hacked during transmission by third party.

If you wish not to give this information over the internet, call us to contact an Agent.

 
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No Email Address and or Telephone Number
   
     Telephone Number and Email address lets us reach you in case we have to contact you for speeding up processing of the service you have requested.

We encourage you to give us this information when you create an Online account with us.

However, we understand that not all users have access to internet and thus to an email address. You may choose to leave the email address field blank and proceed to the next field if you do not have one.

We require you to enter a Telephone Number. This is a mandatory field. However, under certain circumstances, if you do not have a telephone number, please type 999-999-9999 in the field and proceed to the next field.
We encourage you to update your profile with the correct telephone number when you get one.

 
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Security Questions
   
Security Questions are an additional form of security for your Online account with us.

We ask you two security questions when creating an Online account. Select the two questions that you can relate to. Answer to these questions in the Answer field below it.

You can change your security question by using up and down arrow keys. You may also scroll using a pointing device like a computer mouse.

We ask these questions back to you when you are trying to get a new password from us or when you try to obtain your Online ID

You try to obtain your Online ID only if you forgot the ID

You try to reset your password only if you forgot your password

 
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What is the purpose of the code that has numbers and letters?
   
     Security Code is an additional form of security for the internet application.

We ask you to enter this code to ensure that the User account registration process is done by an individual. But, not from a robotic script run by a computer.

You are asked to enter code at the bottom of an account registration page.

Below the section identified with text STEP(x): Please enter the code that is displayed below: ,
a character image is displayed.

Type the code that's shown
in the image into the field labeled Please Enter the code:.

 
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Name Suffix and Prefix
   
    

Name Suffixes are additional suffixes that are attached to a Name like "Jr.", "Sr.", II etc...

Name Prefixes are additional prefixes that are attached to a Name like "Sir.", "Mr.", "Mrs." etc...

We don't require this information as we use Social Security Number, Date Of Birth or similar Individual/Business data to validate your identity when required.

This information if required will be requested by application service area in a separate web application form.

 
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Middle Name
   
    

Middle Name is not a mandatory field. If you do not have a middle name or initial, you may chose to leave this field blank.

We encourage you to enter this field in full if you have a legal middle name

 
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More Search Options for Online ID Lookup
   
     If you do not remember the email address you gave us when opening your Online account or you never had an email address,
select More Search Options to lookup the Online ID.

More Search Options lets you search your Online ID by:

1. Social Security Number and Date of Birth
2. The Telephone Number you gave us while opening your Online account with us.
3. For Business (Employers): Federal Identification Number and PIN

 
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Creating a Online Account
   
 

If you do not have an Online Account with us, you may create one with us any time.

Select First Time User? Click Here on the Sign In Page. You can access Sign In Page by selecting Sign In Link on top right corner.

If applicable, select the service you like to have access to

Enter the data as requested in the registration form and Select Create My Account

    

You will need following information to create an Online Account.

  • Social Security Number
  • Date Of Birth
  • Paper and Pencil
 
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Forgot Online ID
   
     Online ID is used to Sign In to access New Jersey Department Of Labor internet application services.

If you already have an Online account with us and you do not remember your Online ID, you can search for your Online ID

You should be in Sign In page to search for Online ID. Sign In page can be accessed by Selecting Sign In link on top right.

Select Forgot Online ID to search for your Online ID

 
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Change Profile
   
     To change/modify your account profile information, select on Modify Profile item on the Left Menu.
Edit the required field and select Submit to save your changes.

Following fields in the form are not editable due to security reasons.

  • Social Security Number
  • Date of Birth
  • To make changes to above fields, please contact us to talk to an Agent

    .

     
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    Change Password
       
         To change/modify your password, select Modify Password item on the Left Menu.
    Enter new Password in field labeled New Password and Confirm New Password and select Submit to save your new password.
     
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    Change Security Questions
       
         To change/modify your Security questions, select Change Security Questions item on the Left Menu.
    Select different Security questions from the drop down items and enter related answer in the Answer field.
    When you are done, select Submit to save your changes.
     
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    I am getting an error saying that my name is not matching
       
         Make sure you are entering your name exactly as it appears in the COURTS on-line Access Manager letter that has been sent to you from the Division. If there is no middle name or initial in our records, please do not enter it. If your name has changed or you continue to receive an error, please click here to contact the Division of Workers' Compensation's IT support staff.
     
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    I am getting an error that my e-mail is incorrect
       
         Make sure you are entering your e-mail exactly as it appears in the COURTS on-line Access Manager letter that has been sent to you from the Division. Also confirm whether the e-mail address you are using is unique and not in use or previously used by anyone else. If you continue to receive an error or if your e-mail address has changed, please click here to contact the Division of Workers' Compensation's IT support staff.
     
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    The requested resource (/inamhelp/includes/Courts-Getting-to-the-application.html) is not available

     

     

     

     

    I cannot see the value in the image, What do I do?
       
         Click on your internet browser's Refresh button and a new security image will appear on this page.
     
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    Misplaced Courts PIN
       
         The COURTS Pin was provided to you from the Division of Workers' Compensation in your COURTS on-line Access Manager package. If you do not have this, please click here to contact the Division of Workers' Compensation's IT support staff.
     
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    Last Updated: June 5, 2006